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It is important for all workers to know exactly what is expected of them in their role.  We are now going to look at your responsibility in relation to the person you care for or support. You will hear the term “individual” and an individual refers to anyone accessing care or support. It will usually mean the person or people supported by the care worker.

The aims of your organisation and its values will affect how you do your job and you can find out more as you receive in-work training. You will learn how to work with others in relation to your professional role and how you record and share information.

It is very important to have a good working relationship with the people you care for, your colleagues in the workplace and those you work with from other agencies.

You are responsible for people in your care, but also others around you and this can includes visitors and families. It is important to recognise that while working with colleagues, this is a professional relationship which has boundaries that have to be respected. One way to think about this is to consider how the working relationship, differs from your relationships with family and friends.

Dignity is about seeing the individual person and respecting their own space and their way of life. Respecting dignity goes to the people you care for and those you work with.

Your employer will have policies and procedures in place that you will need to follow. Some of them come from various laws which govern the way we work, like health and safety, confidentiality, data protection and equality. Others relate to good care practice and some explain how your particular employer expects things to be done. It is important that you know where to access such policies and who to ask about them. These policies must be followed to keep the quality of care at it’s highest and ensure compliance with policies, procedures and regulations.

  • Standard 1.1 - Learning Outcome 1.1c
  • Standard 1.2 - Learning Outcome 1.2c
  • Standard 1.3 - Learning Outcome 1.3a